We all want what’s best for our businesses; that’s why we keep our operational standards of the highest quality possible. But did you know who interacts with your customers the most? You guessed it, it’s your staff! Your staff are the ones keeping the customers safe and free from accidents like slips, trips, and falls. Especially in Australia, where ensuring standards of cleanliness and safety is a top priority, it is important for your facility to invest in your staff and allocate comprehensive training for them to handle professional commercial cleaning supplies.
The Importance of Training Your Staff
It’s no surprise that, for you to enhance the quality of the services in your facility, your staff should know how to appropriately use your professional cleaning supplies. This keeps your facility not only free from bacteria but also from potential accidents. If you want to keep your services in check, here are a few strategies on how to improve your staff training programme and empower them with such expertise:
Assess the potential risks and develop effective emergency protocols. This should be a common denominator for emergency preparedness, though often overlooked by many, especially when administering first aid and emergency response protocols for evacuation routes and fire safety. It’s important that your staff can easily spot potential hazards and understand the risks associated with them to implement proper control measures.
Master the art of using commercial cleaning supplies effectively. There’s a reason why cleaning supplies have Material Safety Data Sheets, and it’s to provide information on potential hazards and guide your staff on how to effectively respond in such an emergency. That also comes with knowing how to handle, store, and dispose of commercial cleaning supplies properly.
Utilise PPEs to promote safe work practices. And how do we put extra protection on our staff, other than knowing potential hazards and proper handling, to ensure they also wear and know how to replace their PPE when needed?
Hands-On Training. Because we cannot know when emergencies will happen in real life, that’s why it’s important to reinforce exercises that boost critical thinking and practical skills.
Consistent training sessions and updates And while hands-on training is implemented, enhancing and keeping your staff updated with new knowledge and skills specific to your facility will also help them maintain the high standard of cleanliness you set for your facility.
Regular monitoring and evaluation. So that whenever you ask for feedback from your staff at every training session, they will immediately identify the potential issues and address them together with you early on.
A well-trained staff brings excellence to the art of cleaning.
Today’s world is so fast-paced that technology has made us dependent on it. In this guide, we give importance to the value of a skilled and well-trained staff. Beyond the mop and bucket, the level of cleanliness in your facility does not only focus on the required standards but also on creating lasting connections with your consumers. This cements the idea that cleaning is not only a task but rather an opportunity to create meaningful spaces where your staff feels comfortable using their own skills to keep your facility sanitised.